Privacy Policy
Last Updated: January 2025
At Go Romana Golf Carts (operated by BMB Global Trading, LLC), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.
Data Controller
BMB Global Trading, LLC d/b/a Go Romana Golf Carts is the data controller responsible for your personal information. For privacy inquiries, contact us at golfcarts@goromana.com
Information We Collect
We collect the following personal information when you make a booking:
- Name and contact information (email, phone number)
- Villa address in Casa de Campo
- Payment card information (processed and stored securely by Stripe)
- Passport or ID number (for rental agreement)
- Booking details (dates, cart preferences, special requests)
- IP address and browser information
- Cookie data (if you consent to analytics cookies)
Your payment card information is securely stored by Stripe to process your deposit, remaining balance, and any charges authorized in your rental agreement.
How We Use Your Information
- Process and manage your golf cart rental bookings
- Send booking confirmations, quotes, and invoices
- Communicate with you via email and WhatsApp about your reservation
- Coordinate cart delivery with our local vendor partners
- Process payments through Stripe
- Send rental agreements and liability waivers via DocuSign
- Improve our services and customer experience
- Comply with legal obligations
Third-Party Services
We share your information with the following trusted third parties to provide our services:
• Stripe - Payment processing (PCI-compliant)
• DocuSign - Electronic signature services
• Mailgun - Email communications
• Google Analytics - Website analytics (only if you consent to analytics cookies)
• Local vendor partners - To fulfill your golf cart rental
These third parties are contractually obligated to protect your data and use it only for the specified purposes.
Cookies
We use cookies to enhance your experience:
• Essential Cookies: Required for booking functionality and session management (always active)
• Analytics Cookies: Google Analytics to understand website usage (requires your consent)
• Marketing Cookies: Future use for advertising (requires your consent)
You can manage your cookie preferences at any time using our cookie settings tool.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Booking data is typically retained for 7 years for tax and legal compliance purposes.
Your Rights
Under GDPR and other privacy laws, you have the following rights:
• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal retention requirements)
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing of your data
• Withdrawal: Withdraw consent for cookies or marketing communications
To exercise these rights, email us at golfcarts@goromana.com
Data Security
We implement industry-standard security measures to protect your personal information. All payment data is handled by Stripe using PCI-DSS compliant systems. We use SSL encryption for data transmission and secure cloud storage for data at rest.
International Transfers
Your information may be transferred to and processed in the United States and the Dominican Republic. We ensure appropriate safeguards are in place for international data transfers in compliance with GDPR.
Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from children. If we discover we have collected data from a child, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website.
Contact Us
For questions about this Privacy Policy or to exercise your privacy rights, contact us at:
Email: golfcarts@goromana.com
BMB Global Trading, LLC d/b/a Go Romana Golf Carts